Privacy policy familienausflug.info

As of [Wednesday, May 20, 2026]

1. Responsible body

The entity responsible for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) is:

Vouchercube GmbH
Weyringergasse 34 | 2nd floor
1040 Vienna
Austria

Email: questions@familienausflug.info
Web: https://www.familienausflug.info

(hereinafter referred to as "Operator")

2. General information on data processing

The protection of your personal data is of particular importance to us. We process personal data exclusively on the basis of legal regulations, in particular the General Data Protection Regulation (GDPR), the Data Protection Act (DSG) and the Telecommunications Act (TKG).

We only process personal data to the extent that:

to provide our platform,  

for the fulfillment of the contract,  

for communication with users and partners,  

for technical safety,  

to improve our services,  

or is required due to legal obligations.  

3. Processing of personal data

3.1 Using the platform

When you visit our website or app, the following data in particular may be processed:

IP address  

Date and time of access  

browser and device type used  

operating system  

Referrer URL  

pages and functions accessed  

Session and usage data  

This processing is carried out for the purpose of:

technical provision,  

System security,  

Error analysis,  

Platform optimization  

Abuse prevention.  

Legal basis:
Article 6 paragraph 1 letter f GDPR (legitimate interest)

3.2 Registration and user account

The following data may be processed when registering or using an account:

First and Last Name  

E-mail address  

Telephone number  

password  

Invoice data  

Usage and profile data  

The processing is carried out for the purpose of:

User account management,  

Contract fulfillment,  

Provision of digital services,  

Communication with users.  

Legal basis:
Article 6 paragraph 1 letter b GDPR

3.3 Use of the family bonus card

When using the family bonus card or partner cards, the following data in particular may be processed:

Card number  

QR code validations  

Redemptions of offers  

Time and place of use  

partner companies used  

The processing is carried out for the purpose of:

Authorization check,  

Abuse prevention,  

technical validation,  

Service provision,  

statistical evaluation and improvement of services.  

Legal basis:
Article 6 paragraph 1 letter b and letter f GDPR

4. Partner companies and service providers

Partner companies can provide content, offers, images, logos and contact details via the platform.

The operator processes this data for the purpose of:

Publication,  

Marketing,  

technical administration,  

Communication with partners,  

Implementation of joint marketing measures.  

5. Newsletter and Marketing

The operator processes personal data for communication with users, for sending information about offers, promotions, services, competitions and marketing and advertising measures.

Where legally required, processing is based on explicit consent pursuant to Art. 6 para. 1 lit. a GDPR. Consent can be withdrawn at any time with effect for the future.

5.1 Direct marketing based on legitimate interest

The operator reserves the right to process personal data of existing customers on the basis of legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR for direct marketing in connection with similar own products, services, offers, promotional campaigns, leisure activities or partner services.

This includes in particular information about the family bonus card, familienausflug.info, new partner offers, promotions, competitions or similar services of the operator.

Data subjects have the right to object at any time, free of charge and with effect for the future, to the processing of their personal data for direct marketing purposes.

Legal basis:
Article 6 paragraph 1 letter a GDPR

6. Cookies and tracking technologies

Our platform uses cookies and similar technologies.

Cookies are used in particular for:

the technical functionality,  

For analytical purposes,  

user-friendliness,  

Range measurement,  

Marketing measures.  

Users can adjust their cookie settings at any time in their browser or in the consent banner.

7. Use of third-party providers

External service providers may be used to provide our services, in particular for:

Hosting  

Payment processing  

Newsletter distribution  

Analysis and tracking tools  

Cloud services  

Push notifications  

Map and location services  

These service providers process personal data exclusively within the framework of legal regulations and on the basis of corresponding data processing agreements.

8. Payment processing

Payment processing can be handled via external payment service providers.

The operator does not process complete credit card or payment data itself.

The processing is carried out exclusively by the respective payment service providers in accordance with their data protection regulations.

9. Data sharing

Personal data will only be shared if:

for the fulfillment of the contract,  

on a legal basis,  

with express consent,  

or to data processors within the framework of the GDPR.  

No further information will be shared with third parties.

10. Storage duration

Personal data will only be stored for as long as this is necessary:

for the fulfillment of the contract,  

due to legal retention requirements,  

for asserting or defending claims,  

or is necessary due to legitimate interests.  

11. Data security

The operator implements appropriate technical and organizational security measures to protect personal data from:

Loss,  

Manipulation,  

unauthorized access,  

unauthorized disclosure
to protect.  

12. Rights of data subjects

Affected persons have, in particular, the following rights:

Right to information  

Right to rectification  

Right to erasure  

Right to restriction of processing  

Right to data portability  

Right to object  

Right to revoke granted consent  

Inquiries can be directed to the operator at any time.

13. Right of appeal

Data subjects have the right to lodge a complaint with the Austrian Data Protection Authority:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
https://www.dsb.gv.at

14. Changes to the Privacy Policy

The operator reserves the right to amend this privacy policy at any time if this is necessary due to technical, legal or organizational changes.

The latest version can be found at familienausflug.info.